We deliver domestically (Malaysia) through Pos Laju for domestic orders We will be delivering internationally and adding more delivery options in the future.
SECTION 1 - Delivery Locations
For domestic deliveries, the rates and delivery times are below:
Peninsular Malaysia – 1-3 business days, RM 10 for up to 1kg
Sabah and Sarawak – 3-6 business days, RM 15 for up to 1kg
All delivery times are only estimates and are subjected to holidays, weekends and time taken to process orders prior to delivery. Our order cut off time is at 7pm (+8GMT) daily except on Sundays and public holidays.
SECTION 2 - Shipping Information
Once we have processed your order on our side, we will provide you a tracking number via the email (the one you provided during your purchase so make sure the email is correct before you make a purchase!) and also update your profile with the tracking number in our Site. You may choose to track your package on your own or use the tracking service provided on your account on our Site.
Any issues regarding your delivery please email us at firstname.lastname@example.org
SECTION 3 - CONTACT US
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at email@example.com